Privacy (data protection)
The person responsible for data processing is:
Ulrich Hölzenbein, MD
Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.
1. Access data and hosting
You can visit our website without providing any personal information. Each time you visit a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. All access data will be deleted at the latest seven days after the end of your visit to the site.
2. data processing for contract processing, contacting and opening a customer account
We collect personal data if you voluntarily provide it to us in the context of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as we need the data in these cases to process the contract or to process your contact and you cannot send the order or contact without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and your enquiries in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO.
I hereby consent to the processing of my following personal data with regard to the tests carried out on me for the coronavirus SARS-CoV-2:
– Presence of SARS-CoV-2 coronavirus infection,
– first name, surname, sex, nationality, date of birth,
Address of main residence or usual place of abode and, if different: address of current place of abode or destination address/current place of abode for the next 14 days
– Telephone number (mobile), e-mail address
My consent expressly extends to the processing of health data within the meaning of Article 9 of the General Data Protection Regulation (DSGVO) by Ulrich Hölzenbein hereinafter referred to as ” PCR-NOW “. I agree that ” PCR-NOW ” may inform me about my test result by e-mail via the contact details I have provided. I agree that my test result will also include my personal details.
This consent is voluntary. I can refuse it without giving reasons and without having to fear any disadvantages because of this. I can also revoke my consent at any time; in this case, my data will be deleted immediately by “PCR-NOW” and I will not be informed of my test result by “PCR-NOW”. In the event of a positive test result, the responsible health authority will inform me; revocation of consent is not possible in this respect, as it is a notifiable disease according to the Infection Protection Act.
Furthermore, the revocation does not extend to data processing that takes place within the scope of fulfilling the tasks of the competent authorities following a notification to them (cf. item 4 of the information pursuant to Art. 13 DSGVO).
In the event that I purchase tests for more than one person, I declare that I have obtained consent to the GDPR agreement from the additional persons. They have agreed that I may transmit the test results to you and thus gain access to your test results myself. You may revoke your consent at any time.
Information according to Art. 13 of the General Data Protection Regulation (DSGVO)
Name and contact details of the person responsible is PCR NOW DR. U. Hölzenbein, 80333 Munich,
Contact details of the data protection officer: DR. U. Hölzenbein, Theatinerstr. 46, 80333 Munich.
The processing of your personal data is carried out for the purpose of preventing and combating the SARS-CoV-2 coronavirus in accordance with Art. 9 para. 2 letter a) in conjunction with. Art. 6 para. 1 subpara. 1 letter a) DSGVO on the basis of your consent and stored for 10 years in accordance with the Patient Rights Act § 630f BGB and § 10 para. 3 BO-Ärzte (Berufsordnung) and Bundesmantelvertrag – Ärzte (BMV-Ä).
Recipients of personal data, reason for disclosure, competent health authority within the framework of reporting obligations result from Art. 9 of the Infection Protection Act (IfSG).
Data subject rights: You have the right to information about the data stored about you (Art. 15 DSGVO).
If incorrect personal data are processed, you have the right to rectification (Art. 16 DSGVO). If the legal requirements are met, you may request the erasure or restriction of processing (Art. 17 and 18 DSGVO). If you have consented to the processing or if there is a contract for data processing and the data processing is carried out with the help of automated procedures, you may have the right to data portability (Art. 20 DSGVO). You have the right to object to the processing of your data at any time on grounds relating to your particular situation if the processing is carried out solely on the basis of Article 6(1)(e) or (f) of the GDPR (Article 21(1)(1) of the GDPR).
If you have consented to the processing and the processing is based on this consent, you can revoke the consent at any time for the future. The lawfulness of the data processing carried out on the basis of the consent until the revocation is not affected by this. The revocation does not extend to data processing that takes place within the framework of the fulfilment of tasks by the competent authorities. Furthermore, there is a right of appeal to the State Commissioner for Data Protection.
3. data processing for the purpose of online booking (eTermin)
Personal data will only be collected and processed by eTermin GmbH within the scope of this online appointment booking service to the extent necessary.
Only the information provided under the data marked with an asterisk is mandatory; this information is indispensable for the use of the service (Art. 6 para. 1 p. 1 lit. b DSGVO). The provision of further data may be helpful, but is not mandatory (voluntary information, Art. 6 para. 1 p. 1 lit. a DSGVO).
We process and store your personal data as long as it is necessary for the fulfilment of our contractual and legal obligations. If the storage of personal data is no longer necessary for the fulfilment of these obligations, it will be deleted, unless there are legal obligations to retain it.
Revocation of consent
If you have given us your consent, you can revoke it at any time with effect for the future.
You can send us your revocation using the contact details under “Person responsible”.
You have the following rights with regard to the personal data concerning you:
– Right to information
– Right to correction or deletion
– Right to restrict processing
– Right to object to processing
– Right to data portability
You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
4. data processing for payment processing
When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
4.2 Data processing for the purpose of fraud prevention and optimisation of our payment processes
Where applicable, we provide our service providers with further data, which they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and optimisation of our payment processes (e.g. invoicing, processing of contested payments, accounting support). Pursuant to Art. 6 (1) sentence 1 lit. f DSGVO, this serves to protect our legitimate interests in our protection against fraud or in efficient payment management, which outweigh our interests in the context of a balancing of interests.
5. cookies and other technologies
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP address, time of visit, device and browser information as well as information on your use of our website (e.g. information on the contents of the shopping basket). Within the framework of a balancing of interests, this serves overriding legitimate interests in an optimised presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO.
You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™.
6. Contact options and your rights
As a data subject, you have the following rights:
Pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
pursuant to Art. 16 DSGVO, the right to demand the correction of incorrect or incomplete personal data stored by us without delay;
in accordance with Article 17 of the GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary for the exercise of the right to freedom of expression.
for the exercise of the right to freedom of expression and information;
to comply with a legal obligation;
for reasons of public interest; or
the assertion, exercise or defence of legal claims;
in accordance with Art. 18 DSGVO, the right to request the restriction of the processing of your personal data, insofar as
the accuracy of the data is disputed by you;
the processing is unlawful, but you object to its erasure;
we no longer need the data, but you need them to assert, exercise or defend legal claims, or
you have objected to the processing in accordance with Art. 21 DSGVO;
pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
pursuant to Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consent given or objection to a certain use of data, please contact us directly using the contact details in our imprint.
Right of objection
Insofar as we process personal data as explained above in order to protect our legitimate interests which prevail within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.